1. Who is responsible for processing your data?
The company responsible for the processing of data regarding the various processes with respect to the management of our users, customers or suppliers is BODEGAS MUGA, S.L. , registered business address Avda. Vizcaya, 2 – Barrio de la Estación, 26200 HARO (La Rioja) and VAT number B26010710.
For the purposes of our data protection policy, the contact telephone number is 941304777 and the contact email address firstname.lastname@example.org
2. What type of data do we hold regarding your person and how were they obtained?
The categories of personal data that our company processes on customers and suppliers are:
- Identification data
- Professional details such as post, competencies, etc.
- Postal and email addresses
- Commercial information
- Economic data and record of transactions
In no case do we process especially protected data.
All the above-mentioned data has been obtained either from you directly through the submission of a contact form or the presentation of a commercial offer, contractual proposal, etc. or through your company by providing us with the identification details and other information necessary in order to conduct the contractual relationship between the parties. It will be you or your company’s responsibility to provide us with updated data in the case of any changes.
3. For what purposes do we process your data?
We process the data that interested persons provide to us in order to manage various activities related to specific procedures performed in matters of sales, after sales service, supplier management, quality of service, etc. In this way we will use your data to carry out some of the following actions:
a) For sending the information you request through the contact form of our web page or any other means of contact with our company,
b) To facilitate to both potential clients, offers of products and services of your interest,
c) Conducting the administrative, tax and accounting management of our clients and/or suppliers,
d) Carrying out customer satisfaction surveys, market studies, etc. so as to be able to offer you the most appropriate offers and optimum quality of service, etc.
We are not going to draw up commercial profiles based on the information supplied and consequently we will not take computerised decisions about you on the basis of a commercial profile.
4. How long will you keep my details?
Personal details about individuals linked to potential customers, customers and suppliers which are gathered through the various contact and7or information gathering forms will be kept for so long as you do not request their suppression. The details provided by our customers and suppliers will be kept for as long as the business relationship continues to exist between the parties, always respecting the minimum legal period they must be kept for depending on the subject matter.
In any case we will keep your personal data during the period of time which is reasonably necessary considering our needs in order to respond to the questions raised or to solve problems, make improvements, activate new services and meet the requirements the applicable legislation requires. This means we may keep your personal details for a reasonable time, even after you have ceased to use our products or you have stopped using our web site. After this period your personal details will be deleted from all the systems of our company.
5. What is the legal basis for the processing of your details?
Depending on the type of data below we summarise the legal basis for said processing:
|Accounting: control of invoicing with customers and/or suppliers||Maintaining, developing and controlling contractual relationship between parties|
|Tax administration: application of withholding of tax, tax credits, etc.||Maintaining, developing and controlling contractual relationship between parties, Compliance with legal obligations|
|Administrative control. Control of logistics, warehouse, deliveries to customers, reception of goods, etc.||Maintaining, developing and controlling contractual relationship between parties|
|Marketing: commercial actions about our products or services aimed at our customers or those people who have asked us for information in the past including the conducting of customer feedback surveys with our customers, sending sales information and news about our services and products, etc.||Free and unequivocal consent of the interested party (potential customers), we make them state that withdrawal of consent can in no case condition the execution of the contract which existed between the parties; legitimate interest of the company in promoting and marketing similar products or services to those obtained or requested by the interested parties in the past.|
With regard to the legal basis above you are required to provide personal details and in the event of your not providing information of a personal nature your contract will not be able to be executed, or comply with the legal or related obligations of the public authorities.
6. Who will my data be shared with?
Our company will never share your personal data with any third party company which seeks to use them in their direct marketing actions, except in the case where you have expressly authorised us to do so.
We inform you that we may facilitate your personal details to Public Authority bodies and the Competent Authorities in those cases where we receive a legal request from such Authorities or in cases where acting in good faith we consider that such an action is reasonably necessary to comply with judicial proceedings, to contest any complaint or lawsuit, or to protect the rights of our clients and the public in general.
We inform you that your details will not be transferred or shared with third parties and that our company is wholly responsible for their processing and custody.
7. What are your rights as an interested or affected party?
Anyone has the right to obtain confirmation of whether or not we are processing personal data which concerns them.
In particular, interested parties may request the right of access to their personal data, as well as to receive them in a common format and mechanised reading if the processing is performed using electronic means (right of portability)
Furthermore, interested parties can request the right of rectification of inaccurate details or, if applicable, request their suppression when, among other reasons, the data is no longer necessary for the purposes for which they were gathered.
Complementarily, in certain circumstances, interested parties shall be able to request the limitation of the processing of their data, or in certain circumstances, and for reasons related with their particular situation, the interested parties may exercise their right to oppose the processing of their details. Our company will cease to process the data, except when required to do so by law, or in the exercise and defence against possible claims or in those exceptions established by the applicable regulations.
Furthermore, we inform you that you have the right to withdraw consent given at any moment, without this affecting the legality of the process based on the consent given prior to its withdrawal.
In addition, the user is informed that at any time they may exercise the aforementioned rights by writing to us using the contact details which appear in Section 1: ‘Company responsible for processing’ of this Data Protection and Confidentiality Policy, attaching a copy of their national ID. You will also have the right to present a complaint before the Spanish Data Protection Agency, especially when you have not received satisfaction in the exercise of your rights.
Agencia Española de Protección de Datos. (Spanish Date Protection Agency)
Tel. 901100099 / 912663517
8. Protection of data of users of the web site.
In accordance with the current Regulation (EU) 2016/679, we inform you that details of a personal nature of the Users of the web site will be processed for the treatment activity indicated in each data gathering form on our web page by the company. This processing of your data will be covered by your own consent. By clicking on SEND the user consents to the processing of data by our company.
In addition, we inform you that except by legal requirement or your express authorisation, our company will not share your data with third parties.
Equally, the User is informed that they may at any time exercise their rights of access, rectification or suppression of data as well as availing themselves of other rights recognised in this document and regulated by Regulation (EU) 2016/679 , by notifying BODEGAS MUGA, S.L.
In addition, in accordance with the provisions of the Services of the Society of Information and E-Commerce Act 34/2002, of 11 July, our company promises not to send publicity via email without previously having obtained the express authorisation of the recipient. The User shall be able to oppose the sending of publicity by marking the corresponding box..
9. Other information of interest regarding our confidentiality policy.
9.1 Security Measures.
Our company adopts the levels od security required by the current European and Spanish regulations on data protection considering the state of technology, costs of application and the nature, scope, context and aims of the treatment described, as well as the variable levels of risks of probability and seriousness for your rights and liberties as a person.
9.2 Treatment of data of minors.
By the provisions of RGPD EU 679/2016 ANDl RD 1720/2007 Minors over the age of 14 can give their consent to contracting information society services such as enrolling for a forum group, completing a contact form, etc. Nevertheless, it will be the responsibility of checking the accuracy of the age indicated by the minor.
For processing data relating to minors under the age of 14, data collection shall always be with the express consent of the parents or legal guardians.
9.3 Modifications in our data Protection and Confidentiality Policy.
From time to time, our company shall be able to make amendments and corrections to this section of the Data Protection Policy for Users, Clients and Suppliers. Please check this section regularly for possible changes which may have occurred and how these may affect you.
9.4 Why is it necessary to accept this data protection and Confidentiality Policy?
This section of the Data Protection Policy for Users, Clients and Suppliers provides you all the information you need in an easily accessible form so that you can know what kind of data we hold about potential customers and/or suppliers, the aims pursued, the rights that the data protection rules recognise that you have as an affected person and how to exercise your rights. Therefore, with the deliberate sending of your personal details via our means of contact and7or the commencement of a commercial relationship with our company, we consider that you recognise and accept the treatment of your personal data as is set out in the current policy. This personal information will only be used for the purposes for which they were supplied or particular national or regional regulations which allow us to do so.
In any case, we must warn you that your refusal to provide certain details could be an impediment to the contractual relations between the two parties with possible serious consequences when providing the services stipulated in the mercantile contract entered into with the contracting party.
If you have any queries related to this Data Protection Policy for Potential Customers, Customers and Suppliers of our company section, please contact the company using the address provided in the first section “Organisation Responsible for Treatment” and we will be happy to respond to any additional questions you may wish to ask us.
10. Applicable legislation
Conditions will at all times be governed by the provisions of Spanish and European law on maters of protection of personal data and confidentiality.